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Available Immediately · No NOC Required · Dubai, UAE
Restaurant General Manager · Multi-Outlet F&B Operations

RahidJilani

Restaurant General Manager · Multi-Outlet F&B Operations · P&L Ownership

15+ years running multi-outlet F&B operations across the GCC — hands-on and always close to the floor. Most recently ran a 5-outlet, AED14M+ dining group, delivering 34% revenue growth in 90 days before the role concluded when ownership restructured the business. Now looking for my next General Manager or Operations Manager role.

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15+
Years GCC
AED14M+
P&L Owned
65+
Team Led
4
Pre-Openings Led
Rahid Jilani, General Manager Dubai
34%Revenue GrowthIn 90 days
9%Gross Profit LiftVia procurement optimisation
94%Guest Satisfaction+15 percentage points
22%Waste ReducedThrough supplier controls
27%Annual Revenue Growth9-outlet portfolio
Rahid Jilani Rahid Jilani
About

The operator
behind the numbers

I'd rather understand a P&L by having built it than by reading it after the fact. That's been the thread through 15+ years running multi-outlet hospitality operations across the GCC — from restaurant floors in Dubai and Bahrain to full P&L ownership of multi-outlet groups in Kuwait and Dubai.

I'm comfortable building a venue from empty site to opening night — done it four times — and equally comfortable working a busy service personally when the floor needs it. What I do well: own the full P&L, not just operations; take a site from shell to opening night; build KPI dashboards ownership actually uses; and stay close enough to the floor that the numbers hold up.

My UAE visa is cancelled — I'm available immediately, with no NOC required — and I hold a GCC driving license.

Leadership Philosophy
"I'd rather understand a P&L by having built it than by reading it after the fact."
Countries worked
🇦🇪 UAE
🇰🇼 Kuwait
🇧🇭 Bahrain
🇸🇦 Saudi Arabia
🇮🇳 India
Brands
Omar Adili Knafeh
Salad Creations
Seazen Lifestyle
The Filli Cafe
The Noodle House
Abha Palace Hotel
Sodexo
Fine dining restaurant
Restaurant operations
F&B management
Hospitality excellence
Career

A journey built on
operational excellence

Nov 2025 — Jul 2026
General Manager
Omar Adili Knafeh · Dubai, UAE
5 Outlets · AED 14M+ Revenue · 65 Staff
Role concluded when the ownership group restructured the business
  • Ran day-to-day operations across all 5 outlets, reviewing staffing, service and cost daily
  • Reworked menu and pricing strategy, driving 34% revenue growth in the first 90 days
  • Held gross margin up 9 points and cost of sales under 24% through tighter procurement; cut food wastage 22%
  • Built structured training that lifted labour productivity 30% and cut staff turnover 22%
  • Opened a new outlet from empty site to launch-ready — hired, trained and readied the team ahead of trading
  • Managed VIP and corporate guest relationships personally and reported KPIs directly to ownership
34%Revenue
9%Margin Lift
22%Waste Down
30%Productivity
Feb 2023 — Oct 2025
F&B Operations Manager
Salad Creations · Kuwait
9 Outlets · KWD 2.5M Revenue · 70+ Staff
  • Ran daily operations across 9 outlets spanning dine-in, delivery and wholesale
  • Grew annual revenue 27% through commercial and promotional planning
  • Cut the operating cost base 12% through tighter budgeting and supplier renegotiation
  • Opened 4 new outlets from the ground up — recruitment, training, SOPs and supplier onboarding
  • Lifted guest satisfaction 15 points to 94%; hit a 5-star municipality hygiene rating within 6 months
  • Recruited, trained and led a 70-person team across all 9 locations
27%Revenue
12%Cost Down
94%Satisfaction
5★Municipality
Jun 2018 — Jan 2023
Area Manager
Seazen Lifestyle Hospitality · Kuwait
Multi-Outlet · 90+ Staff · Large Events & Catering
  • Opened 6 outlets — recruitment, training and SOPs each time through to stable trading
  • Ran 3 outlets and the events division directly, including one outlet generating KWD 146,000 in average monthly sales
  • Coached outlet managers across a 90-person team on service standards and commercial targets
  • Kept brand and service consistent for 300+ guests daily at peak across the portfolio
  • Ran large-scale outdoor and offsite catering for 3 years, managing vendors and logistics under high-volume pressure
300+Daily Covers
90+Team
2015 — 2018
Restaurant Manager
FiLLi Café · Dubai, UAE
200+ Daily Covers
  • Opened 3 additional Dubai outlets — recruitment, training and SOP rollout through to stabilisation
  • Ran daily front- and back-of-house operations across 200+ daily covers
  • Delivered average monthly sales of AED 208,000
May 2012 — Nov 2014
Restaurant Manager
The Noodle House · Bahrain
  • Ran daily operations of a premium multi-cuisine restaurant, tightening table-turns and pre-shift briefings at peak
Jan 2011 — Feb 2012
Restaurant Manager
Abha Palace Hotel · Abha, Saudi Arabia
42-Person F&B Team
  • Led a 42-person F&B team across breakfast, lunch and dinner service in a full-service hotel
  • Handled VIP guest requests and supported banquet and event service operations
Mar 2010 — Nov 2010
Dining Supervisor
Sodexo · Sharjah, UAE
  • Supervised high-volume institutional dining, building foundational cost-control and food-safety skills
Rahid Jilani
Current Status
Location Dubai, UAE
Availability Immediate
Visa Status Cancelled · No NOC
License GCC Driving
Impact

Results that speak
for themselves

34%
Revenue growth in 90 days
Through menu re-engineering, delivery channel expansion, and targeted campaigns — one of the fastest turnarounds in the brand's history. Delivered without capital expenditure.
Omar Adili Knafeh · Dubai 2025
9%
Gross profit margin improvement
By renegotiating supplier contracts, centralizing procurement, and implementing real-time inventory controls. Food wastage simultaneously reduced by 22% — saving significant cost without impacting quality.
Omar Adili Knafeh · Dubai 2025
94%
Guest satisfaction achieved
Raised guest satisfaction scores by 15 percentage points and secured a 5-star Municipality hygiene rating within 6 months of taking over F&B operations across a 9-outlet portfolio.
Salad Creations · Kuwait 2023
27%
Annual revenue growth
Year-on-year revenue growth across a 9-outlet portfolio through aggressive promotions, delivery expansion, team performance frameworks, and brand activation campaigns.
Salad Creations · Kuwait 2023–2025
Restaurant kitchen
Luxury restaurant interior
Hospitality team
Expertise

What I bring
to the table

📊
Financial Management
P&L OwnershipBudgetingForecastingCost ControlFood Cost <24%EBITDARevenue Growth
🏪
Operations Leadership
Multi-Unit OpsSOP DevelopmentPre-OpeningKPI ManagementQuality AssuranceCompliance
👥
People & Culture
Team LeadershipTraining & DevHiringPerformance MgmtTrain the Trainer
🍽️
F&B Specialisation
Menu EngineeringGuest ExperienceVIP RelationsHACCPFood SafetyHigh Volume
🤝
Commercial Acumen
Vendor ManagementProcurementSupplier NegotiationBusiness DevelopmentBrand Expansion
📈
Strategy & Growth
Feasibility StudiesNew ConceptsInvestor ReportingBrand PartnershipsDelivery Growth
Technology & Systems
FoodicsSapaadMicrosSymphonyPOS SystemsPMSMS Office SuiteClaude AIFreepik AI
Digital Edge

AI-Powered
F&B Operations

Proactively self-trained in AI-powered tools to drive speed, quality, and efficiency across F&B operations and management workflows — replacing days of manual work with minutes of AI-assisted output.

🤖
Claude AI
Anthropic
  • ▸Automates SOP drafting, staff training scripts, and operational reports — cutting document prep time by 60%
  • ▸Generates supplier negotiation frameworks, KPI summaries, and strategic briefs in minutes
  • ▸Used for menu description writing, customer communication templates, and marketing copy
🎨
Freepik AI
Visual Design
  • ▸Creates professional-grade menu visuals, promotional banners, and brand assets — no designer needed
  • ▸Produces on-brand imagery for social media, in-store displays, and delivery platform listings
  • ▸Also using Runway AI for motion content and Nano Banana for rapid workflow automation
AI-Powered Workflow Outcomes
✦Reduced time-to-launch for new menus and campaigns using AI-generated content and visuals
✦Replaced multi-day manual reporting with AI-assisted dashboards and performance summaries
✦Improved training materials quality and consistency using AI-generated structured content
✦Applied AI to competitive research, pricing analysis, and customer feedback synthesis for faster decisions
Ongoing learner · actively upskilling in prompt engineering and AI workflow integration for F&B operations
Credentials

Education &
certifications

🎓
Bachelor's Degree · 2009
Bachelor of Business Administration
Tourism & Hotel Management  ·  Kohinoor College of Management, Mumbai
🛡️
HACCP Food Safety
2018
⚙️
Core Operations Management
2018
💰
Budgeting & Cost Control
2019
🎯
Train the Trainer
2019
📣
Marketing Strategies
2023
Let's Talk

Ready to drive
your operations forward?

I'm available immediately, with no NOC required, and open to Restaurant General Manager, Operations Manager and multi-outlet F&B leadership opportunities across the UAE and GCC. Let's start a conversation.

✉️
Email
rahid.jilani.fnb@gmail.com
📱
Phone / WhatsApp
+971 50 979 4912
💼
LinkedIn
linkedin.com/in/rahidjj
Send a Message → ⬇ Download My CV View LinkedIn
Available Immediately  ·  No NOC Required  ·  GCC Driving License